Kamado Bono LTD Privacy Policy

Last updated on: 13/06/2025

1. Introduction

Kamado Bono LTD (“we”, “us”, or “our”), trading under the name Kamado Bono, is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with us through our website, services, or any form of communication.

2. Company Details

Registered Company Name: Kamado Bono LTD
Trading Name: Kamado Bono
Company Number: 11009498
Registered Address: 2 Provident Place, Emspon Road, Peterborough, PE1 5UU, United Kingdom.

3. What Data We Collect

• Identity Data: Name, date of birth, and title.
• Contact Data: Billing address, delivery address, email address, and telephone numbers.
• Transaction Data: Details of products and services you have purchased from us.
• Technical Data: IP address, browser type, operating system, time zone, and cookies.
• Marketing and Communications Data: Your preferences in receiving marketing from us.

4. How We Collect Your Data

• When you place an order or create an account on our website
• When you contact us via phone, email, or social media
• Through cookies and similar technologies when you browse our website
• When you subscribe to our newsletter or marketing communications

5. How We Use Your Data

• To process and deliver your orders
• To manage your account
• To communicate with you regarding your orders, enquiries or requests
• To send you marketing and promotional content (if you have opted in)
• To improve our website, products, and customer experience
• To comply with legal and regulatory obligations

6. Lawful Basis for Processing

We will only use your personal data when the law allows us to. Most commonly, we will use your data:

• To fulfil a contract with you
• When it is necessary for our legitimate interests
• To comply with a legal obligation
• With your consent (for marketing communications)

7. Sharing Your Data

We do not sell your personal data to third parties. However, we may share your data with:

• Our delivery partners to fulfil your orders
• Payment service providers to process transactions
• IT and system administration service providers
• Law enforcement or regulatory bodies when legally required

8. International Transfers

Your data may be transferred to and stored in countries outside the UK. We ensure such transfers comply with data protection laws and are safeguarded appropriately.

9. Data Security

We have implemented appropriate security measures to prevent your data from being accidentally lost, used, or accessed in an unauthorised way.

10. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for legal, accounting, or reporting requirements.

11. Your Rights

You have the following rights under the UK GDPR:

• Right to access your personal data
• Right to rectify inaccurate data
• Right to erasure (right to be forgotten)
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

To exercise your rights, please contact us at info@kamadobono.co.uk

12. Cookies & Cookie Policy

12.1 What Are Cookies?

Cookies are small text files placed on your computer or mobile device when you visit a website. They help websites function effectively and provide information to the website owners.

12.2 Why We Use Cookies

We use cookies for the following purposes:

• Essential cookies: Necessary for the website to function properly (e.g., shopping cart, account login).
• Performance cookies: Collect information on how visitors use the site to help us improve functionality and user experience.
• Functionality cookies: Remember your preferences and previous interactions.
• Targeting/Advertising cookies: Deliver relevant advertisements based on your browsing behaviour (e.g., Google Ads, Facebook Pixel).

12.3 Types of Cookies We Use

12.4 Third-Party Cookies

Some cookies may be placed by third-party services we use, such as:

• Google Analytics
• Meta (Facebook)
• YouTube

These third parties may collect your data in accordance with their own privacy policies.

12.5 Managing Cookies

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may impact the functionality of the site.

Instructions for popular browsers:
Chrome: Chrome Help
Firefox: Firefox Help
Safari: Safari Help

12.6 Consent

When you visit our website for the first time, you will be asked to consent to the use of cookies. By continuing to use our website, you agree to our use of cookies in accordance with this policy unless you choose to disable them.

12.7 Changes to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated “Effective Date”.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

14. Contact Us

If you have any questions about this Privacy Policy, Cookie Policy or how we handle your personal data, please contact:
Kamado Bono LTD,
2 Provident Place, Emspon Road, Peterborough, PE1 5UU, United Kingdom.
Email: info@kamadobono.co.uk

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk